{"id":51391,"date":"2022-11-16T14:50:38","date_gmt":"2022-11-16T13:50:38","guid":{"rendered":"https:\/\/www.metaltex.com\/faq\/"},"modified":"2023-06-16T10:38:30","modified_gmt":"2023-06-16T08:38:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.metaltex.com\/it\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-bottom:60px;--awb-padding-right-small:40px;--awb-padding-left-small:40px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:40px;--awb-padding-bottom:10px;--awb-padding-top-small:0px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1 fs-sm-18\" style=\"--awb-font-size:22px;--awb-text-transform:none;\"><p>Nel tempo abbiamo ricevuto diverse domande dai nostri clienti sui nostri prodotti. Per aiutare pi\u00f9 persone a risolvere facilmente i loro dubbi, pubblichiamo le domande pi\u00f9 frequenti in questa pagina.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column faq-grigio\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:30px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:20px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:42px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;font-size:1em;\">Domande generali<\/h1><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"accordian fusion-accordian faq-accordion\" style=\"--awb-border-size:1px;--awb-icon-size:25px;--awb-content-font-size:18px;--awb-icon-alignment:left;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#333333;--awb-title-color:#333333;--awb-content-color:#333333;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:#333333;--awb-title-font-family:&quot;Myriad Pro - Semibold&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:22px;--awb-content-font-family:&quot;Roboto&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-unboxed\" id=\"accordion-51391-1\"><div class=\"fusion-panel panel-default panel-e89eba336fa85136d fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e89eba336fa85136d\"><a aria-expanded=\"false\" aria-controls=\"e89eba336fa85136d\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-51391-1\" data-target=\"#e89eba336fa85136d\" href=\"#e89eba336fa85136d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Dove posso trovare i prodotti Metaltex?<\/span><\/a><\/h4><\/div><div id=\"e89eba336fa85136d\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_e89eba336fa85136d\"><div class=\"panel-body toggle-content fusion-clearfix\">Non abbiamo un nostro store online, ma siamo ben distribuiti sul territorio e i nostri prodotti si possono facilmente anche tramite canali e-commerce.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-2d1e811a8fa100907 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_2d1e811a8fa100907\"><a aria-expanded=\"false\" aria-controls=\"2d1e811a8fa100907\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-51391-1\" data-target=\"#2d1e811a8fa100907\" href=\"#2d1e811a8fa100907\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I prodotti Metaltex hanno una garanzia di 2 anni?<\/span><\/a><\/h4><\/div><div id=\"2d1e811a8fa100907\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_2d1e811a8fa100907\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>S\u00ec, tutti i nostri prodotti hanno la garanzia minima richiesta dalla legge. Inoltre, alcuni dei nostri prodotti per la conservazione e l&#8217;organizzazione sono garantiti fino a 6 anni. Per informazioni pi\u00f9 specifiche su questo argomento, consulta i nostri <a href=\"https:\/\/www.metaltex.com\/it\/servizio-clienti\/\">Termini di Garanzia<\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-a0764a21325353f72 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a0764a21325353f72\"><a aria-expanded=\"false\" aria-controls=\"a0764a21325353f72\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-51391-1\" data-target=\"#a0764a21325353f72\" href=\"#a0764a21325353f72\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I prodotti Metaltex sono privi di BPA?<\/span><\/a><\/h4><\/div><div id=\"a0764a21325353f72\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a0764a21325353f72\"><div class=\"panel-body toggle-content fusion-clearfix\">S\u00ec, i prodotti Metaltex vengono regolarmente testati durante la produzione e la spedizione, in modo da garantirne la sicurezza.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-cf61165b79dbb0b73 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_cf61165b79dbb0b73\"><a aria-expanded=\"false\" aria-controls=\"cf61165b79dbb0b73\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-51391-1\" data-target=\"#cf61165b79dbb0b73\" href=\"#cf61165b79dbb0b73\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I guanti da cucina Metaltex sono conformi alle normative di sicurezza?<\/span><\/a><\/h4><\/div><div id=\"cf61165b79dbb0b73\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_cf61165b79dbb0b73\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>S\u00ec, tutti i nostri guanti da cucina sono affidabili e conformi alla Direttiva sugli Equipaggiamenti di Protezione Individuale. Puoi trovare la loro Dichiarazione di Conformit\u00e0 nella sezione <a href=\"https:\/\/www.metaltex.com\/it\/servizio-clienti\/\">Servizio Clienti.<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-512bb1001a9960e6e fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_512bb1001a9960e6e\"><a aria-expanded=\"false\" aria-controls=\"512bb1001a9960e6e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-51391-1\" data-target=\"#512bb1001a9960e6e\" href=\"#512bb1001a9960e6e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I prodotti Metaltex possono essere lavati in lavastoviglie?<\/span><\/a><\/h4><\/div><div id=\"512bb1001a9960e6e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_512bb1001a9960e6e\"><div class=\"panel-body toggle-content fusion-clearfix\">Alcuni dei nostri prodotti possono essere lavati in lavastoviglie, mentre altri possono essere lavati solo a mano.<br \/>\nSe desideri esserne sicuro, controlla l&#8217;imballaggio del prodotto, dove troverai un simbolo specifico per gli articoli che sono lavabili in lavastoviglie.<br \/>\nSugli articoli da lavare solo a mano troverai invece un simbolo a croce.<br \/>\nSe non sono presenti informazioni specifiche, il prodotto potrebbe essere adatto per la lavastoviglie, ma ti consigliamo comunque di lavarlo a mano per garantire una maggiore durata nel tempo.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-575396614a978cd4d fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_575396614a978cd4d\"><a aria-expanded=\"false\" aria-controls=\"575396614a978cd4d\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-51391-1\" data-target=\"#575396614a978cd4d\" href=\"#575396614a978cd4d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Quali prodotti sono adatti per la lavastoviglie?<\/span><\/a><\/h4><\/div><div id=\"575396614a978cd4d\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_575396614a978cd4d\"><div class=\"panel-body toggle-content fusion-clearfix\">Di solito tutti i prodotti mono-materiale possono essere lavati in lavastoviglie, idealmente nel cestello superiore poich\u00e9 molte lavastoviglie hanno diverse temperature e cicli di riscaldamento.<br \/>\nI prodotti che non dovrebbero essere lavati in lavastoviglie sono quelli in legno, quelli con rivestimento epossidico e quelli antiaderenti.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-fa3ba9d5c5196ce29 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_fa3ba9d5c5196ce29\"><a aria-expanded=\"false\" aria-controls=\"fa3ba9d5c5196ce29\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-51391-1\" data-target=\"#fa3ba9d5c5196ce29\" href=\"#fa3ba9d5c5196ce29\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Perch\u00e9 gli utensili di legno e i taglieri non possono essere lavati in lavastoviglie?<\/span><\/a><\/h4><\/div><div id=\"fa3ba9d5c5196ce29\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_fa3ba9d5c5196ce29\"><div class=\"panel-body toggle-content fusion-clearfix\">Il legno \u00e8 un materiale naturale che tende ad assorbire umidit\u00e0 e liquidi, pertanto tutti gli utensili e gli strumenti di legno dovrebbero essere lavati solo a mano.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-2661236220a652f35 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_2661236220a652f35\"><a aria-expanded=\"false\" aria-controls=\"2661236220a652f35\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-51391-1\" data-target=\"#2661236220a652f35\" href=\"#2661236220a652f35\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Perch\u00e9 i coltelli da cucina non sono adatti per la lavastoviglie?<\/span><\/a><\/h4><\/div><div id=\"2661236220a652f35\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_2661236220a652f35\"><div class=\"panel-body toggle-content fusion-clearfix\">Le lame dei coltelli da cucina sono realizzate con un tipo specifico di acciaio inossidabile per conferire alle lame la necessaria durezza e resistenza. Questo acciaio \u00e8 pi\u00f9 sensibile all&#8217;acqua rispetto ad altri. Pertanto, consigliamo di lavare i coltelli a mano e di asciugarli accuratamente per preservarne la durata nel tempo.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-27b0496069fef33ae fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_27b0496069fef33ae\"><a aria-expanded=\"false\" aria-controls=\"27b0496069fef33ae\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-51391-1\" data-target=\"#27b0496069fef33ae\" href=\"#27b0496069fef33ae\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Posso lavare le mie borracce termiche in lavastoviglie?<\/span><\/a><\/h4><\/div><div id=\"27b0496069fef33ae\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_27b0496069fef33ae\"><div class=\"panel-body toggle-content fusion-clearfix\">Per evitare una contaminazione batterica, consigliamo il lavaggio a mano con l\u2019ausilio di spazzola lavabottiglie.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-24da30598bd23e3f4 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_24da30598bd23e3f4\"><a aria-expanded=\"false\" aria-controls=\"24da30598bd23e3f4\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-51391-1\" data-target=\"#24da30598bd23e3f4\" href=\"#24da30598bd23e3f4\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Ogni quanto devo sostituire le mie pentole antiaderenti?<\/span><\/a><\/h4><\/div><div id=\"24da30598bd23e3f4\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_24da30598bd23e3f4\"><div class=\"panel-body toggle-content fusion-clearfix\">Non esiste una tempistica standard ma occorre prestare particolare attenzione all\u2019integrit\u00e0 del rivestimento. In caso di graffi o deterioramenti evidenti del rivestimento, si consiglia la sostituzione. La vita media delle padelle pu\u00f2 essere prolungata evitando di lavarle in lavastoviglie e preferendo l\u2019utilizzo di utensili in silicone, legno e plastica rispetto a quelli in metallo.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-fc4737edd16578f47 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_fc4737edd16578f47\"><a aria-expanded=\"false\" aria-controls=\"fc4737edd16578f47\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-51391-1\" data-target=\"#fc4737edd16578f47\" href=\"#fc4737edd16578f47\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Come prendersi cura degli articoli in legno a contatto alimentare (taglieri, spatole, cucchiai,..)?<\/span><\/a><\/h4><\/div><div id=\"fc4737edd16578f47\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_fc4737edd16578f47\"><div class=\"panel-body toggle-content fusion-clearfix\">Ti consigliamo di lavarli a mano con acqua calda e pochissimo detergente per piatti e poi lasciarli asciugare perfettamente all\u2019aria prima di riporli. Per proteggere la superficie del legno \u00e8 consigliabile un trattamento periodico con oli naturali (come per esempio olio di semi di girasole) o minerali adatti al contatto alimentare.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-51391","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.metaltex.com\/it\/wp-json\/wp\/v2\/pages\/51391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.metaltex.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.metaltex.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.metaltex.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.metaltex.com\/it\/wp-json\/wp\/v2\/comments?post=51391"}],"version-history":[{"count":0,"href":"https:\/\/www.metaltex.com\/it\/wp-json\/wp\/v2\/pages\/51391\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.metaltex.com\/it\/wp-json\/wp\/v2\/media?parent=51391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}